Journalists the world over are struggling to cope with a social and mobile tsunami of ‘user generated content’, to use an increasingly inadequate phrase. Twitter and YouTube will overwhelm news organisations who can’t master their potential.
A common mistake for those seeking to cope with this profound disruption is to confuse technology with innovation. Algorithms, apps and search tools help make data useful but they can’t replace the value judgements at the core of journalism.
Genuine innovation requires a fundamental shift in how journalists think about their role in a changed world. To begin with, they need to get used to being ‘curators’; sorting news from the noise on the social web using smart new tools and good old fashioned reporting skills.